Privacy Policy
Last Updated: November 14, 2025
HiddenFlightDeals ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information: When you contact us or book travel services, we may collect:
- Name, email address, and phone number
- Travel preferences and destination information
- Payment information (processed securely through third-party payment processors)
- Passport and identification information (as required for international travel bookings)
Automatically Collected Information: When you visit our website, we automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookie data (see our Cookie Policy below)
2. How We Use Your Information
We use the information we collect to:
- Provide flight booking and travel services
- Communicate with you about your travel arrangements
- Process payments and fulfill bookings
- Send service updates, confirmations, and customer support messages
- Improve our website and services
- Comply with legal obligations and protect against fraud
- Send marketing communications (with your consent, where required)
3. Information Sharing and Disclosure
We may share your information with:
- Airlines and Travel Partners: To complete your bookings and provide services
- Service Providers: Third-party vendors who help us operate our business (payment processors, customer service platforms, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve user experience and website functionality
- Measure advertising effectiveness (including Facebook Pixel)
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Opt-out of marketing communications
- Data portability (where applicable)
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Retention of Information
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Travel booking records are typically retained for 7 years for accounting and legal purposes.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: (888) 217-6796
- Email: privacy@hiddenflightdeals.com
- Mail: HiddenFlightDeals Privacy Department
13. State-Specific Privacy Rights
California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
EU/UK Residents: Under GDPR, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with a supervisory authority.
Other States: If you reside in Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have additional rights under those laws.